Hi Lovely

COVID19 (Coronavirus) Advisory

LEVEL 2 UPDATE

    Firstly, we wanted to assure you - you're in very safe hands with us. Lovely by skin institute is part of the NZ-owned and wider ‘Skin Institute Group’, who have been around for over 25 years. Within and across the wider 'Skin Institute Group', we pride ourselves on looking after New Zealanders skin health. And with this at our core - coupled with the most stringent of health and safety standards and protocols that are firmly in place across all of our Lovely stores and our amazing team - we are so excited to be able to welcome you back into our stores – see you soon Lovelies!
            Stores are Open Thursday 14 May and we can’t wait to see you Lovelies!
                To celebrate we have 50% off Laser Hair Removal and Skin treatments and you can choose your own prepay series from 1 up to 6 treatments. And there’s 25% off all injectables treatments. T&C’s apply.
                Appointments
                    If you had an appointment scheduled while our stores were closed, you will be hearing from us soon to book in your new appointment time. If you would like to make an appointment these can now again be made online by clicking here or by phoning one of our stores.
                      To help keep everyone safe, can we please ask of you
                          • Please complete the Ministry of Health, health check prior to your appointment, HERE
                        • If you’re not 100% well please stay at home, call us and we will re-schedule your appointment.
                      • Please do not bring your children or friends to your appointment so we can maintain social distancing.
                    • Please bring your own water with you.
                  • If you arrive early to your appointment, please either wait in your car or outside the store while maintaining social distance of 2 meters.
                • Hand Hygiene - please either wash your hands on arrival or use the hand sanitiser available.

              • For laser hair removal- please ensure you have shaved pre-appointment as we will temporarily not be offering a shaving service.

                  New safety measures in place
                      We also wanted to reassure you that the health of you our Lovelies and our team is of the utmost importance. We will be practicing the following stringent standards:
                    • A morning health check meeting with the team, any unwell team member will stay at home
                    • Our team will be wearing PPE – gloves and masks for all treatments. You will not need to but can bring your own if you prefer to wear one whilst waiting.
                    • New Perspex screens at reception, please stand behind these when talking to the team.
                    • Rooms will be thoroughly cleaned, and all bed roll protectors replaced between each guest.
                    • All equipment is sterilised.
                    • Regular Disinfecting of all high touch surfaces.
                    • Contact-less payment – Ideally Paywave or by card.
                    • Contact tracing of any visitors entering the premises.
                    • Limiting the number of guests in waiting/reception areas to practice social distancing.
                    • No promotional flyers or our menu of services available – all promotions are outlined on our website and our menu of services is available for download there too – click here.
                    Gift Vouchers and Pre Pays
                        For those with gift vouchers already in hand, we have you covered! We have extended gift voucher validity. If you have an outstanding pre-pay, please be assured that we have also extend the expiry date for any that expire between 23 March 2020 and 30 June 2020..
                              See you soon Lovelies